cricket apps Terms and Conditions

These terms and conditions ("Terms") apply to the use of the cricket apps platform and all its services. These Terms form a legally binding agreement between the user ("you" or "member") and the cricket apps service provider ("we" or "platform").

By creating an account on cricket apps, using its services, or participating on the platform in any way, you are considered to have fully accepted every provision of these Terms. If you disagree with any term, please stop using this platform.

Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines apply equally and are considered an integral part of these Terms.

To register an account on cricket apps, you must provide accurate and complete information. If any information provided at registration is found to be false or incomplete, the account may be closed at any time and all balances may be forfeited.

2.1 Single Account Policy

Each person may hold only one account on cricket apps. Operating multiple accounts by the same person is strictly prohibited. In such cases, the platform reserves the right to permanently close all accounts and cancel all balances and bonuses.

2.2 Account Security

• Your password and login details must be kept completely confidential.
• You must not allow any third party to access your account.
• If you suspect any unauthorized access to your account, contact support immediately.
• The member is solely responsible for all activity carried out from their account.

2.3 Identity Verification

cricket apps may at any time request a government-issued ID or other documents to verify a member's identity. The platform reserves the right to restrict deposits, withdrawals, or bonus benefits until verification is complete.

You must be at least 21 (twenty-one) years of age to register and use cricket apps services. Any person under 21 is strictly prohibited from creating an account or participating in any gaming or betting activity.

In addition, the following persons are not eligible to use cricket apps:

• Residents of areas where online gaming or betting is legally prohibited.
• Persons previously banned by cricket apps.
• Persons operating an account on behalf of or in the name of someone else.
• Persons professionally involved in fraudulent activities.

cricket apps currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (৳).

4.1 Minimum Amounts

• Minimum deposit amount: ৳200 (all methods)
• Minimum withdrawal amount: ৳1,000

4.2 Withdrawal Processing

Withdrawal requests are generally processed within 1 hour. Account verification must be completed before making a withdrawal. Withdrawal requests from unverified accounts may be placed on hold.

4.3 Transaction Cancellation

A deposit request cannot be cancelled once it is being processed. A withdrawal request may be cancelled before processing begins. If you have any issue with a transaction, contact support via 24/7 live chat.

cricket apps offers various bonuses and promotional offers. Each bonus has specific conditions that should be read carefully before claiming.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to ৳15,000. To withdraw this bonus, the bonus amount must be wagered 20 times. Example: depositing ৳1,000 adds ৳1,200 in bonus, making the total balance ৳2,200. To withdraw, you must place bets totalling ৳1,200 × 20 = ৳24,000.

5.2 General Bonus Terms

• Bonuses apply only to eligible members and can be claimed once.
• Withdrawals are not permitted before the wagering requirement for the bonus is met.
• Another bonus cannot be claimed while one is already active.
• Bonuses will be cancelled if fraudulent activity is suspected.
• Bonus funds cannot be withdrawn directly — they may only be used for placing bets.
• Each promotion expires automatically once its specified period ends.

5.3 VIP Program

The cricket apps VIP Program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with a weekly cashback benefit — ranging from up to 0.3% at Bronze to up to 1.5% at Diamond — calculated on that week's net losses. VIP level movement depends on the member's activity.

All betting and gaming activity on cricket apps is governed by specific rules. These rules ensure fairness and protect the experience of all members.

6.1 Bet Validity

• Once any bet is confirmed, it cannot be changed or cancelled.
• cricket apps reserves the right to cancel bets placed at odds displayed incorrectly due to a technical error.
• Pre-match bets will not be accepted after a match has started.
• In live betting, bets must be placed within the specified time window.

6.2 Result Determination

All match results will be determined based on the official announcement of the relevant authority. If a match is cancelled or incomplete, separate rules apply to the related bets, which can be confirmed with the support team.

6.3 Slots and Casino Games

All slots and casino games operate according to a defined RTP (Return to Player). The outcome of each game is determined by a Random Number Generator (RNG), which is fully independent and impartial.

The following activities are strictly prohibited on the cricket apps platform. Violating these prohibitions will result in permanent account closure and all balances may be forfeited.

• Using the platform for money laundering or illegal financial activity.
• Abusing bonus offers by opening multiple accounts.
• Using software or bots to place automated bets.
• Accessing or using another member's account.
• Deliberately exploiting technical vulnerabilities or errors in the platform.
• Operating an account with a false identity or incorrect information.
• Fraudulent transactions or coordinated betting among members.
• Spreading false information with the intent to damage the platform's reputation.

cricket apps reserves the right to temporarily suspend or permanently close any account at any time, for any reason, and without prior notice. However, under normal circumstances, an attempt will be made to inform the member before closing their account.

8.1 Reasons for Account Closure

• Violation of any provision of these Terms.
• Fraudulent or suspicious activity.
• Failure to complete identity verification.
• At the member's own request (self-exclusion).
• Account inactive for an extended period.

8.2 Self-Exclusion

Any member may close their account or suspend it for a specified period on their own initiative. Contact the support team for this. To learn more about responsible gaming, read our Responsible Gaming page.

cricket apps treats the protection of members' personal data as its top priority. Full details on how data is collected, stored, and used are provided in our Privacy Policy, which is an integral part of these Terms.

In brief, we do not sell members' data to third parties. Data is used only to provide services, verify identity, and comply with applicable laws.

The platform uses SSL encryption to keep all data transmissions secure. We follow international data protection standards.

cricket apps believes that gaming and betting is a form of entertainment — not a source of income. We encourage all members to play responsibly. All services on this platform are intended for adults aged 21+ only.

• Do not bet beyond your means.
• Avoid placing bets to recover losses.
• If you notice signs of gaming addiction, seek help immediately.
• Set a fixed budget and time limit before you play.

cricket apps offers self-exclusion, deposit limit setting, and activity history review. See our Responsible Gaming Guidelines for details.

cricket apps provides the platform on an "as is" basis. cricket apps bears no liability for compensation in the following situations:

• Issues with transactions or bets caused by loss of internet connection.
• Delays caused by disruptions to third-party services (mobile banking).
• Incorrect odds or information displayed due to a technical error.
• Transactions completed during unexpected server outages.
• Account security breaches resulting from the member's own negligence.

However, if it is proven that a member has suffered an actual loss due to a technical issue, cricket apps is committed to taking appropriate action.

cricket apps reserves the right to modify these Terms at any time. Members will be notified of significant changes by email or via a notice on the platform.

If you continue using the platform after updated terms have been published, you will be considered to have accepted those changes. We recommend reviewing this page regularly.

For questions, complaints or comments about these terms or any cricket apps service, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.