SSL Encrypted For Ages 21+ Bengali and English Support Mobile Wallet Supported
cricket apps Privacy Policy
Your personal information matters to us. This policy explains in detail how cricket apps collects, processes, and keeps your information secure.
This Privacy Policy ("Policy") applies to all users of the cricket apps platform. When you use our website, register, or use any of our services, you are considered to have agreed to the terms of this Policy. This Policy should be read together with our Terms and Conditions.
Scope of Data Collection
We collect various types of information to create and manage accounts on the cricket apps platform. This information falls into two main categories: information you provide directly and information collected automatically.
1.1 Information You Provide Directly
Information we collect when you register or use our services:
- Full name, date of birth, and nationality
- Email address and mobile number
- Identity document details — National ID or passport (for account verification)
- Mobile wallet information for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Written messages or complaints submitted during communication with us
1.2 Information Collected Automatically
Information collected technically when you use our site:
- IP address and device type
- Browser type and version
- Log data showing which pages you visited on the website and for how long
- Cookies and session identifiers
- Referral source (which site you came from)
Purpose of Using Your Information
cricket apps uses collected information for specific purposes. No information is used beyond those purposes.
2.1 Service Operation and Improvement
- Account creation, login, and management
- Processing deposit and withdrawal transactions
- Providing bonuses and promotions
- Identifying and resolving technical issues on the platform
- Improving the overall user experience
2.2 Security and Protection
- Preventing fraudulent activity
- Detecting unauthorized access to accounts
- Monitoring usage to implement responsible gaming policies
- Age verification — confirming all users are 21 years of age or older
2.3 Communication and Support
- Providing 24/7 support via live chat and email
- Notifying you of important account updates
- Sending promotional messages with your consent
Data Storage and Security Measures
cricket apps uses industry-standard technical and administrative measures to keep your information secure.
3.1 Technical Security
- All data transfers are secured using SSL (Secure Socket Layer) encryption
- Sensitive information is stored on servers in encrypted form
- Databases are protected with firewalls and security layers
- Regular security audits and vulnerability assessments are conducted
3.2 Data Retention Period
Your information is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements. Once that period has passed, the information is securely deleted or anonymized.
Sharing Information with Third Parties
cricket apps never sells your personal information or shares it with third parties for advertising purposes. However, limited information may be shared in the following cases for operational purposes:
4.1 Approved Third Parties
- Payment processors: bKash, Nagad, Rocket, and Upay receive the necessary information to complete transactions. These organizations handle data according to their own privacy policies.
- Identity verification services: Minimal information may be shared with trusted service providers for account verification.
- Game providers: User session information is shared with Pragmatic Play, PG Soft, JILI, Evolution, and other providers to operate games.
4.2 Legal Obligations
In response to a court order or a lawful request from authorities, we may be required to provide necessary information in compliance with the law. In such situations, we make every effort within legal limits to notify the user as much as possible.
Cookie Policy
Our website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Types of Cookies
- Essential cookies: Required for login sessions and security. These cannot be disabled.
- Functional cookies: Remember your language preferences and settings.
- Analytics cookies: Monitor site usage to help improve our services.
You can disable optional cookies at any time from your browser settings, though this may limit some features of the site.
Your Rights and Controls
Every user of cricket apps has certain key rights over their own information.
6.1 Access and Correction
- You can request a copy of your stored information at any time.
- Profile information can be updated from account settings.
- If any information is incorrect, you can request a correction through the support team.
6.2 Closing Your Account
You may request to close your account at any time. After closure, all information is deleted, though records required by law are kept for the designated period. Details about self-exclusion and break options are available on our Responsible Gaming page.
6.3 Withdrawing Marketing Communications
If you no longer wish to receive promotional emails or messages, notify our support team at any time. Essential transaction and security-related messages will always be sent.
Protection of Children and Minors
cricket apps is strictly for adults (21+). We do not intentionally collect any information from minors. Age is verified at registration and users under 21 are not permitted to create an account. If we become aware that information from a minor has been collected by mistake, it is deleted immediately.
International Data Transfers
Our servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, the security standards described in this Policy are maintained. All international transfers are completed through appropriate security measures.
Policy Changes and Updates
cricket apps may update this Privacy Policy from time to time. Users will be notified of any significant changes by email or through the site. Updated policies take effect from the date of publication. Continued use of the site after changes are made will be considered acceptance of the new policy.
To learn more about this Policy or to find answers to general questions, visit our FAQ page, where detailed answers to common questions are available.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, seven days a week.
- Live Chat: Click the chat icon on the website
- Email: [email protected]
For data protection requests, contacting us from your registered email address will speed up processing. We generally aim to respond within business days.