cricket apps Responsible Gaming
Keep gaming enjoyable. Know your limits, seek help when it matters — cricket apps is always here for you.
cricket apps believes that online betting and casino games are truly enjoyable only when played in a controlled and planned way. Most players play for entertainment and stay within their limits. But for some people, gaming habits can shift toward becoming a problem over time — and if left unnoticed, this can have a negative impact on personal, family, and financial life.
That is why we treat responsible gaming not just as a policy, but as a core part of our platform. This is also clearly stated in our Terms and Conditions — because creating a safe environment is our responsibility.
Important: cricket apps is for people aged 21 and above only. Age is verified when opening an account, and accounts belonging to minors are closed immediately.
You must be at least 21 years old to participate in any betting or casino game at cricket apps. If you are a minor, or if you know someone playing under this age, please inform our support team.
Tools to Keep Yourself in Control
cricket apps provides several tools that let you manage your own gaming habits.
Set a Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; a waiting period applies if you want to increase it.
Set a Loss Limit
Set in advance how much you can lose within a given period before play stops automatically. This makes it easier to protect yourself from impulsive decisions.
Session Time Limit
Set how long you play per session. When the limit is reached, the system will alert you and, if needed, temporarily lock the account.
Take a Break
Put your account on a break for anywhere from 24 hours to 30 days. You will not be able to log in during this time, but your account remains fully intact.
Self-Exclusion
Apply for a long-term break ranging from 3 months to permanent exclusion. During this period the account is completely inactive and no marketing messages will be sent.
Reality Check Reminder
After a set interval, a message will remind you how long you have been playing and how much you have deposited and withdrawn.
To use these tools, contact cricket apps via 24/7 live chat or email — our support team is ready to help in both Bengali and English.
More About Self-Exclusion
How does self-exclusion work?
Self-exclusion is a step where you request that your account be closed for a set period or permanently. It is not just a login block — during this time:
- No new deposits can be made.
- No bonus or promotional messages will be sent.
- The balance in your account remains safe — it can be withdrawn once the exclusion ends or through the support team during the exclusion period.
- Any attempt to open a new account while self-exclusion is active will be blocked.
To apply for self-exclusion, contact us via live chat or email. We handle the process promptly and with care. As stated in our Privacy Policy, your request is kept completely confidential.
Warning Signs of a Problem
If any of the following apply to your life, consider seeking help.
- The repeated urge to bet more in order to recover lost money.
- Depositing beyond your set limit for gaming or borrowing money to play.
- Hiding how much you play and how long from family or friends.
- Being unable to stop playing, or feeling restless and irritable when you do.
- Spending hours on gaming while neglecting work, studies, or personal responsibilities.
- Using betting as a way to relieve financial stress or emotional distress.
- Knowing yourself that gaming is getting out of control, yet being unable to stop.
If you notice these signs, do not blame yourself. This is a recognised problem and there are solutions. Seeking the right help is a sign of courage.
Ways to Get Help
Seeking support is not a weakness. Help is available through any of the following.
cricket apps Live Chat
Talk in Bengali any time, 24 hours a day, 7 days a week. Requests to set limits or self-exclude are taken immediately.
Email Support
If you prefer to share more detail, write to us by email. Our team responds in both Bengali and English. [email protected]
Family and Trusted People
Talk openly with the people close to you. Support from family is often a more effective first step than professional help.
Professional Advice
Visit a mental health professional or a behavioural therapist. Mental health counselling services in Bangladesh are now more accessible than before.
Healthy Gaming Habits
Responsible betting does not mean giving up gaming entirely — it means setting clear rules for yourself and sticking to them. Before playing at cricket apps, ask yourself a few simple questions: What is the most I can spend today? How long will I play? What will I do when I reach that limit?
Never treat betting as an alternative source of income. It is entertainment, and entertainment should have a fixed budget. Also keep in mind — placing more bets to "win back" lost money almost always leads to greater losses.
If you have questions about any rules or terms on our platform, you can find a lot of answers on our FAQ page, or speak with us directly via live chat.
To understand how cricket apps uses your information and to feel confident about your privacy, see our Privacy Policy.